Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect your information while providing expert crypto recovery services.

Last Updated: November 4, 2024

1. Introduction

At Revive Safe ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency recovery services.

By accessing our website and using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services or create an account
  • Complete consultation forms
  • Contact us via email, phone, or other channels
  • Participate in our recovery process

Types of Personal Information

Category Examples
Identity Information Full name, government-issued ID, proof of address
Contact Information Email address, phone number, physical address
Financial Information Transaction details, wallet addresses, exchange information
Case Information Details of the incident, communications with fraudulent parties
Technical Information IP address, browser type, device information, usage data

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • To provide and maintain our crypto recovery services
  • To process your requests and manage your case
  • To communicate with you about your recovery process
  • To verify your identity and prevent fraud

Legal and Compliance

  • To comply with legal obligations and regulatory requirements
  • To protect our rights, privacy, safety, or property
  • To enforce our terms and conditions

Business Operations

  • To improve our services and develop new features
  • To conduct research and analysis
  • To send administrative information and updates

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Our Security Measures Include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection and privacy

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

  • Active Cases: Duration of the recovery process plus 7 years
  • Completed Cases: 7 years from case closure
  • Marketing Data: Until you opt-out or 3 years from last interaction
  • Website Analytics: 26 months

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information.

Correction

You may request that we correct any inaccurate or incomplete personal information.

Deletion

You have the right to request the deletion of your personal information, subject to certain exceptions.

Restriction and Objection

You may request that we restrict the processing of your personal information or object to certain types of processing.

Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to track visitors across websites for marketing purposes

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modification to this Privacy Policy will constitute your acceptance of such modification.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@revivesafe.com

Phone: +43 670 308 6009

Address: Revive Safe Legal Department, [Your Business Address]

We will respond to your inquiry within 30 days.

Have Questions About Your Privacy?

Our team is here to address any concerns you may have about how we handle your personal information.

Contact Our Privacy Team